APPLICATION PRIVACY POLICY
WINGMATE BIRD INTERACTIVE PTY LTD
We respect your privacy
WINGMATE BIRD INTERACTIVE PTY LTD respects your right to privacy and is committed to safeguarding the privacy of our customers and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.Collection of personal information
WINGMATE BIRD INTERACTIVE PTY LTD will, from time to time, receive and store personal information you enter onto our software application Wingmate Birds of NZ, provide to us directly or give to us in other forms.
Types of Information We Collect
We collect and use the following types of information:
- Contact Information: Your name and email address
- Financial Information: Payment information for processing transactions
- User Content: Photos, videos, and audio data you provide
- Device Identifiers: Your device ID and user ID
- Purchase Information: Your purchase history and transactions
- Usage Data: How you interact with our application
- Diagnostic Information: Crash data and technical diagnostics
- Location Data: Approximate (coarse) location data, which is collected but not linked to your personal identity
You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
WINGMATE BIRD INTERACTIVE PTY LTD collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our software applications, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
Use of your personal information
WINGMATE BIRD INTERACTIVE PTY LTD may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
How We Use and Link Your Data
Most data we collect is linked to your identity and is used for:
- App Functionality: Delivering core features and services
- Product Personalization: Customizing your experience
- Analytics: Improving our services
- Developer's Advertising or Marketing: Communicating about products and services
- Technical Support: Maintaining and improving app performance
Your coarse location data is collected but is not linked to your personal identity and is used solely for app functionality.
The Application may make third-party social media features available to its users. We cannot ensure the security of any information you choose to make public in a social media feature. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.
WINGMATE BIRD INTERACTIVE PTY LTD may contact you by a variety of measures including, but not limited to telephone, email, sms, or mail.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of WINGMATE BIRD INTERACTIVE PTY LTD, its application, website, customers, or third parties.
Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia. These may include, but are not limited to New Zealand and the United States.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at contact@wingmate.au.
We reserve the right to refuse to provide you with information that we hold about you in certain circumstances set out in the Privacy Act.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send details of your complaints to contact@wingmate.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Opt-out right
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at contact@wingmate.au.
Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, at our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
Device Permissions
To provide full functionality, our application may request permission to access:
- Camera and Photo Library: For capturing and storing photos and videos
- Microphone: For audio recording
- Location Services: For determining your approximate location
- Storage: For saving content locally on your device
You can manage these permissions through your device settings at any time.
Automatic Collection
Our application automatically collects:
- Device Information: Type of mobile device, device ID, operating system version
- Usage Information: How you interact with features, crash reports, performance data
- Technical Data: IP address, browser type, app version
- Analytics Data: Feature usage patterns, interaction metrics
This information helps us improve app functionality, personalize your experience, and resolve technical issues.
Software Application
When you come to our application we may collect certain information such as a mobile unique device ID, the IP address of your mobile device, the mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Application. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our service.
Cookies
We may from time to time use cookies on our software application. Cookies are very small files that a website uses to identify you when you come back to the application and to store details about your use of the application. Cookies are not malicious programs that access or damage your computer, tablet, or smartphone. Most devices automatically accept cookies but you can choose to reject cookies by changing your device settings. However, this may prevent you from taking full advantage of our application.
Third parties
Our software application may from time to time have links to other applications or websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that WINGMATE BIRD INTERACTIVE PTY LTD is not responsible for the privacy practices of other such applications or websites. We encourage our users to be aware, when they leave our application or website, to read the privacy statements of each and every application or website that collects personal identifiable information.
Geo-location
When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will not share your current location with other users or partners.
- Confirm that you own or have the necessary rights and permissions to use and share the images
- Grant WINGMATE BIRD INTERACTIVE PTY LTD a perpetual, worldwide, non-exclusive, royalty-free license to use these images for any purpose, including but not limited to:
- Training and improving our artificial intelligence systems
- Marketing and promotional activities
- Product improvement and development
- Research and analysis
- Display within the application
- Commercial and non-commercial use
While you retain ownership of your original images, the license you grant to WINGMATE BIRD INTERACTIVE PTY LTD remains valid even if you delete the application or your account. This ensures continuity in our AI training and service improvement processes. We may retain and continue to use any data derived from your images even after account deletion.
We maintain appropriate security measures to protect your content in accordance with this Privacy Policy. If you have specific concerns about an image you've uploaded, you may contact us at contact@wingmate.au, though we reserve the right to continue using images and derived data as permitted by applicable laws.
Artificial Intelligence and Image Rights
Our application incorporates artificial intelligence features to enhance user experience and improve our services. By uploading images to our application, you:
- Confirm that you own or have the necessary rights and permissions to use and share the images
- Grant WINGMATE BIRD INTERACTIVE PTY LTD a perpetual, worldwide, non-exclusive, royalty-free license to use these images for any purpose, including but not limited to:
- Training and improving our artificial intelligence systems
- Marketing and promotional activities
- Product improvement and development
- Research and analysis
- Display within the application
- Commercial and non-commercial use
While you retain ownership of your original images, the license you grant to WINGMATE BIRD INTERACTIVE PTY LTD remains valid even if you delete the application or your account. This ensures continuity in our AI training and service improvement processes. We may retain and continue to use any data derived from your images even after account deletion.
We maintain appropriate security measures to protect your content in accordance with this Privacy Policy. If you have specific concerns about an image you've uploaded, you may contact us at contact@wingmate.au.